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Refund Policy

At Expert English Translations, we strive to ensure our customers are satisfied with our services. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refunds

To be eligible for a refund, you must contact us within 30 days of your purchase. Your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Process for Refunds

Once we receive your request, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

Refund Exceptions

Some items are non-refundable and non-exchangeable. These include: translation services already performed and delivered.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Expert Shenzhen Beihe Technology Co., Ltd.
Email: [email protected]